Terms & Conditions
Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the website https://rachjelpaverscape.com.com (the “Website”) and your interactions with Rachjel Paverscape Installation (“Company,” “we,” “us,” or “our”).

Rachjel Paverscape Installation provides paver installation and related outdoor hardscape services, which may include paver driveways, paver patios, walkways, paver steps, pool decks, retaining walls, and other paver and outdoor surface installations.

By accessing or using the Website, submitting a service inquiry, requesting an estimate, scheduling a consultation, or otherwise communicating with Rachjel Paverscape Installation, you agree to these Terms and applicable laws and regulations.

Website Use

You agree to use the Website only for lawful purposes and in a manner that does not interfere with its operation, security, or availability.

You may not:

- Use the Website for unlawful, fraudulent, or unauthorized purposes.

- Attempt to gain unauthorized access to the Website, its servers, or related systems.

- Hack, scan, probe, or otherwise compromise the Website or its security.

- Introduce viruses, malware, malicious code, or other harmful technology.

- Interfere with Website functionality or the experience of other users.

- Access, collect, or use another person's information without authorization.

- Copy, reproduce, modify, distribute, or commercially exploit Website content without permission, except as permitted by applicable law.

- Use automated tools to collect Website information in a manner that violates applicable law or interferes with Website operation.

- Submit false, misleading, deceptive, or fraudulent information.

- Impersonate another individual or organization.

Website content is provided for general informational purposes. Descriptions of services, project examples, and other information do not necessarily constitute a binding offer or guarantee of specific results.

Rachjel Paverscape Installation reserves the right to modify Website content, restrict access, or suspend Website availability when reasonably necessary.

Estimates Disclaimer

Any estimate, quotation, proposal, or preliminary pricing provided by Rachjel Paverscape Installation is based on the information available at the time it is prepared. Final project pricing, scheduling, and scope may vary depending on site conditions, project specifications, materials, labor, permitting requirements, and other circumstances.

For paver driveways, patios, walkways, pool decks, retaining walls, and related outdoor hardscape projects, factors that may affect project scope, cost, scheduling, or results include, without limitation:

- Existing surface conditions, settlement, cracks, deterioration, or uneven areas.

- Soil composition, soil stability, drainage, grading, and subgrade conditions.

- Excavation requirements and the discovery of buried obstructions.

- Existing utilities, underground lines, pipes, or concealed infrastructure.

- Site access, slopes, elevations, and property constraints.

- Base preparation, compaction, bedding materials, and edge restraints.

- Paver type, size, color, pattern, availability, and supplier pricing.

- Cutting, edging, borders, transitions, and custom design requirements.

- Drainage improvements and measures needed to manage surface water.

- Removal or disposal of existing pavement, concrete, landscaping, or other materials.

- Retaining wall height, soil pressure, reinforcement, drainage, and engineering requirements, where applicable.

- Pool deck layout, surface transitions, and site-specific installation requirements.

- Permit requirements, inspections, building codes, zoning restrictions, and applicable local regulations.

- Weather conditions, including rain, heat, freezing temperatures, and other conditions that can affect installation.

- Delays caused by suppliers, permitting authorities, site conditions, or circumstances outside the Company's reasonable control.

- Hidden or unforeseen conditions that cannot reasonably be identified before work begins.

Paver surfaces may experience movement, settlement, joint-sand loss, weed growth, staining, or color variation over time depending on installation conditions, drainage, maintenance, weather, and normal wear. Material samples and photographs may not perfectly represent the appearance of the finished project because of natural variations, lighting, and manufacturing differences.

An estimate does not guarantee that hidden conditions will not require additional labor, materials, repairs, or changes to the project. If additional work becomes necessary, Rachjel Paverscape Installation will communicate material changes to the customer as reasonably practicable before proceeding with that additional work.

Customers are responsible for providing accurate project information, identifying known site restrictions, communicating relevant property concerns, and obtaining any permissions or approvals that are their responsibility. Responsibility for permits, utility locating, engineering, and other project requirements will depend on applicable law and the agreed project scope.

Specific project obligations, warranties, payment terms, schedules, and scope of work may be governed by a separate written estimate, proposal, contract, or service agreement. If a separate signed agreement conflicts with these general Terms, the specific agreement will control to the extent permitted by law.

SMS Terms

Business Identity

Rachjel Paverscape Installation may send SMS text messages to individuals who provide their phone number and applicable consent.

Messages may include appointment reminders, estimate notifications, scheduling communications, project updates, billing notifications, customer support messages, paver installation service information, and marketing offers where permitted by law.

Opt-Out

You can cancel the SMS service at any time. Just text "STOP" to (859) 719-2607. After you send the SMS message "STOP" to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time and we will begin sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly using the phone number or email listed on our website.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message Frequency

As always, message and data rates may apply for messages sent to you from us and to us from you.

Message frequency may vary depending on your interactions with our business.

If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy Policy Reference

If you have any questions regarding privacy, please review our Privacy Policy available at:

https://rachjelpaverscape.com.com/privacy-policy

Limitation of Liability

To the fullest extent permitted by applicable law, Rachjel Paverscape Installation, its owners, employees, agents, contractors, subcontractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to your use of the Website or reliance on information provided through the Website.

The Website and its content are provided on an “as available” basis. We do not guarantee that the Website will always be uninterrupted, error-free, secure, or free of harmful components.

To the extent permitted by law, Rachjel Paverscape Installation is not responsible for delays, damage, or losses caused by concealed or pre-existing site conditions, inaccurate information provided by customers, third-party actions, supplier delays, weather, regulatory decisions, or other circumstances beyond the Company's reasonable control.

Nothing in these Terms excludes or limits any liability, warranty, or consumer right that cannot lawfully be excluded or limited under applicable law. Any limitations applicable to construction services are subject to the terms of the relevant written agreement and applicable law.

Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or the Website shall be handled by a court of competent jurisdiction as permitted by applicable law. Nothing in this section prevents either party from exercising rights or remedies that cannot legally be waived.

Contact Info

For questions about these Terms & Conditions, please contact:

Rachjel Paverscape Installation

2525 Harrodsburg Rd

Lexington, KY 40504

United States

Phone: (859) 719-2607

Website: https://rachjelpaverscape.com.com

Recommended Google Ads / TCPA Form Consent

By submitting this form, you expressly consent to receive calls, emails, and text messages from Rachjel Paverscape Installation regarding estimates, appointments, project updates, customer service, and marketing communications using automated technology where permitted by law.

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent is not a condition of purchase.